COD Policy

Availability of Cash on Delivery (COD)

Ornate Way is a homegrown and woman-led brand. At Ornate Way, we deeply value the trust of our customers. Although we currently do not offer Cash on Delivery (COD) as a payment option, we strive to provide reassurance and build trust in the following ways:

Personalised Video Calls

To establish trust, we invite you to contact us through Instagram (@shop.ornateway) or WhatsApp (+91 9717698718) for a video call. During this interactive session, we will gladly showcase the products you are considering, as well as provide a glimpse into our stockroom and any other aspects you would like to see. This direct engagement allows you to build trust by observing our authenticity and transparency.

Live Packing Videos

Our Instagram Highlights section, specifically labeled "Orders," features a multitude of unedited and raw videos of our orders being packed. These videos are captured during the packaging process, offering an accurate representation of the items you will receive. By browsing through these highlights, you can gain confidence in the quality and appearance of our products.

Behind the Scenes (BTS)

Content in our BTS highlights, we provide an exclusive behind-the-scenes view of our entire photography process, along with glimpses of our personal lives, including our home and workspace. This intimate look demonstrates our commitment, authenticity, and dedication to our business.

Know the Founder

Harshita Garg - the founder and driving force behind Ornate Way, where my passion for unique, enduring fashion jewellery has fueled every aspect of the brand's success. I've meticulously shaped Ornate Way to deliver a luxurious yet affordable jewellery experience. I understand the importance of trust in online transactions, and I am here to address any concerns or questions you may have. I believe that by offering these reassurances, I can establish a trusting relationship with our valued customers. Thank you for considering Ornate Way, and we look forward to serving you with integrity and excellence.

Instagram: @harshitagargg
LinkedIn: @harshitagargg
Phone: +919717698718
Email: harshita@ornateway.com

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